Problem with proximity sensor in moto Z2 force

My z2 pressure cell phone has just lately encountered an issue with its proximity sensor, that the display doesn’t flip off when it is within the dialog and this difficulty is annoying. Furthermore  the adaptive brightness settings are disabled too. Tell me that these points are software program drawback or {hardware}’s? 

Thanks



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Newbie Bug submitted on February 15, 2020 in Mobiles & Accessories.
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